SmartCollect connects citizens, collection agencies, and the ULB on a single platform: raise a pickup in seconds, route it automatically, log the collection in the field, and reconcile the payment — all without a phone call.
Four connected portals, each scoped to exactly what that role needs to see and do.
Every registered property gets a unique, non-duplicate QR code — the physical identifier agents scan to log every collection.
Pickup requests route themselves to the agency mapped to that ward — no manual dispatching required.
Citizens pay online or scan a dynamic QR on the spot; failed payments get a clear retry path, never a dead end.
Track vehicles in real time, audit speed violations, and see every agent's route on one map.
Super admin, ULB, agency, and citizen each get a portal scoped to exactly what they're allowed to see and do.
OTPs, status changes, and payment confirmations reach citizens on the channel they actually check.